الشحن
Shipping Policy
Thank you for shopping with us. We are committed to delivering your home products safely and as quickly as possible.
Processing Time
Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
Major cities: 2–5 business days
Remote areas: 5–10 business days
Delivery times may vary during peak seasons or due to unforeseen shipping delays.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery location and order size.
Free shipping may be available on selected promotions or minimum order values.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to follow your shipment status.
Delivery Conditions
Please ensure the shipping address and contact information are correct before placing the order.
If the customer is unavailable at the time of delivery, the courier may attempt redelivery or contact the customer directly.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of receiving the order with photos and order details so we can assist you promptly.